Privacy Policy

Last updated: January 2026

1. Introduction

Candy AI Japan is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, username, and password when you create an account.
• Conversation Data: Chat messages and interactions with AI companions to provide personalized experiences.
• Usage Data: Information about how you use our platform, including features accessed and time spent.
• Device Information: Browser type, operating system, and device identifiers for optimization.

3. How We Use Your Information

We use your information to:

• Provide and improve our AI companion services
• Personalize your experience and AI companion behavior
• Process payments and manage subscriptions
• Send important updates and notifications
• Ensure platform security and prevent abuse

4. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all conversations
• Secure server infrastructure with regular audits
• Strict access controls for employee data access
• Regular security assessments and penetration testing

5. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share data only in the following circumstances:

• With service providers who assist in platform operations (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. Childrens Privacy

Candy AI Japan is not intended for users under 18 years of age. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Continued use after changes indicates acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected]